London Bridge Electric

Terms & Conditions

Effective Date: May 8, 2026

These Terms & Conditions (“Terms”) govern your use of the London Bridge Electric website, communications, service requests, estimates, and electrical services. By using our website, requesting service, submitting information, or communicating with us, you agree to these Terms.

1. Company Information

London Bridge Electric provides electrical services for residential, commercial, new construction, service and repair, Tesla Powerwall, smart home systems, security systems, audio/video installations, stereo systems, and related projects.

Business Name: London Bridge Electric

Service Area: Lake Havasu City, Mohave County, and surrounding areas

Website: https://londonbridgeelectric.com

Phone: (928) 466-0084

Email: [email protected]

2. Use of Our Website

You agree to use our website only for lawful purposes. You may not use our website to submit false information, interfere with website operation, attempt unauthorized access, or engage in activity that may harm London Bridge Electric or others.

Website content is provided for general informational purposes only and may be updated at any time.

3. Service Requests and Estimates

Submitting a request through our website, by phone, by email, or by text message does not guarantee service availability, appointment availability, project acceptance, or a final price.

Any estimate, quote, proposal, or project scope may be subject to inspection, site conditions, code requirements, material availability, labor needs, permitting, change orders, or other project-specific factors.

Final pricing, scheduling, and scope of work will be determined by London Bridge Electric and communicated to the customer.

4. Electrical Work and Safety

Electrical work involves safety risks and must be performed according to applicable codes, standards, and regulations.

Customers agree not to misuse, alter, interfere with, or attempt unauthorized repairs to electrical systems installed or serviced by London Bridge Electric. Customers are responsible for promptly notifying us of any concerns, hazards, or issues related to work performed.

5. Customer Responsibilities

Customers are responsible for:

  • Providing accurate contact, property, and project information
  • Ensuring safe and reasonable access to the work area
  • Securing permissions, approvals, or access when required
  • Notifying us of known electrical issues, hazards, property conditions, or special requirements
  • Reviewing estimates, invoices, project details, and communications in a timely manner
  • Making payments according to agreed terms

6. Payments

Payment terms may vary based on the type and scope of work. Payment requirements, deposits, progress payments, final payments, and accepted payment methods may be provided in an estimate, invoice, proposal, contract, or other written communication.

Late payments may result in delays, suspension of work, additional fees, collection activity, or other remedies allowed by law or agreement.

7. Change Orders and Additional Work

Any work outside the original scope may require approval and may result in additional charges. This may include added materials, labor, repairs, upgrades, code corrections, unforeseen conditions, customer-requested changes, or project delays outside our control.

8. Warranties and Limitations

London Bridge Electric strives to provide quality workmanship and reliable service. Any applicable workmanship, product, manufacturer, equipment, or installation warranties may vary depending on the service performed and materials used.

Manufacturer warranties, including warranties for products such as electrical panels, fixtures, smart home devices, security equipment, Tesla Powerwall products, or other materials, are controlled by the manufacturer and not by London Bridge Electric.

Warranty coverage may not apply to issues caused by misuse, neglect, unauthorized modifications, power surges, weather events, pre-existing conditions, improper use, lack of maintenance, third-party work, or conditions outside our control.

9. SMS/Text Messaging Terms

By providing your mobile phone number and opting in through the London Bridge Electric website form, you consent to receive text messages from London Bridge Electric related to customer care, service requests, appointments, estimates, project updates, scheduling updates, and other service communications.

Program Name: London Bridge Electric Service Communications

Message Types: Messages may include responses to customer inquiries, service request updates, estimate follow-ups, appointment notifications, scheduling updates, customer support messages, and related service communications for residential, commercial, new construction, Tesla Powerwall, and service or repair electrical requests.

Message Purpose: The purpose of these messages is to provide customer support and fulfill user requests and inquiries submitted through the website.

Opt-In Method: Users may opt in through the Contact Us form at https://londonbridgeelectric.com/contact-us. The SMS consent checkbox is optional, is not pre-selected, and must be actively checked by the user before submitting the form.

Message Frequency: Message frequency may vary based on your service request, project, appointment, or communication with us.

Message and Data Rates: Message and data rates may apply.

Opt-Out Instructions: You may opt out at any time by replying STOP to any text message from us. After opting out, you may receive a final confirmation message.

Help Instructions: For help, reply HELP or contact London Bridge Electric at (928) 466-0084 or [email protected].

Consent Not Required: Consent to receive text messages is not a condition of purchasing goods or services. Users can submit the website form without opting in to SMS messages.

Privacy: We do not sell, rent, trade, lease, or share SMS consent, mobile opt-in information, or phone numbers collected for SMS purposes with third parties or affiliates for their marketing or promotional purposes.

10. How Users Opt In to SMS Messages

End users may visit the London Bridge Electric website and go to the Contact Us page at:

https://londonbridgeelectric.com/contact-us

Users may submit an inquiry or request service for residential, commercial, new construction, Tesla Powerwall, or service and repair electrical needs.

On the Contact Us form, users may provide their name, phone number, email address, service details, and other relevant information. The form includes a separate SMS consent checkbox that is not required, not pre-selected, and must be actively checked by the user.

The SMS consent checkbox states that by checking the box, the user agrees to receive transactional and informational text messages from London Bridge Electric regarding customer care, service requests, appointments, estimates, project updates, and related service communications. The disclosure also states that message and data rates may apply, message frequency may vary, users may reply HELP for help, and users may reply STOP to unsubscribe.

Users can submit the form without opting in to SMS messages. Consent to receive text messages is not a condition of purchasing services.

11. Communications

You agree that we may contact you using the information you provide, including by phone, email, text message, or other reasonable methods, for purposes related to your inquiry, service request, appointment, project, estimate, invoice, or account.

You agree to provide accurate contact information and update us if your information changes.

12. Intellectual Property

All website content, including text, graphics, logos, photos, design elements, and branding, is owned by or licensed to London Bridge Electric unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.

13. Third-Party Links and Services

Our website or communications may reference third-party websites, products, tools, platforms, or services. We are not responsible for third-party content, policies, availability, security, or practices.

Use of third-party products or services may be subject to separate terms from those providers.

14. Limitation of Liability

To the maximum extent permitted by law, London Bridge Electric is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, communications, or services.

Nothing in these Terms limits liability that cannot be limited under applicable law.

15. No Guarantee of Website Availability

We may update, suspend, or discontinue any part of our website at any time. We do not guarantee that the website will be available, error-free, secure, or uninterrupted.

16. Indemnification

You agree to defend, indemnify, and hold harmless London Bridge Electric from claims, damages, liabilities, costs, or expenses arising from your misuse of our website, your violation of these Terms, your submission of inaccurate information, or your failure to meet customer responsibilities related to requested services.

17. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

18. Updates to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of our website or services after updates means you accept the revised Terms.

19. Contact Us

For questions about these Terms, contact:

London Bridge Electric
Lake Havasu City, AZ
Phone: (928) 466-0084
Email: [email protected]